Nondiscrimination Notice

Our commitment

Heritage Family Health complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. We do not exclude people or treat them differently for any of these reasons.

Free assistance

• People with disabilities: qualified sign language interpreters, and written information in other formats such as large print, accessible electronic formats, or audio.
• People whose primary language is not English: qualified interpreters and information written in other languages.

These services are provided free of charge. To request them, email info@heritagefamilyhealth.net.

Filing a grievance

If you believe we failed to provide these services or discriminated against you, you may file a grievance with our civil rights coordinator at info@heritagefamilyhealth.net. We will help you complete the grievance if you need assistance.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at the OCR Complaint Portal, or by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).